Product Thinking,Visual CraftReal Outcomes
I'm Eric Murphy, a senior designer who turns complex, regulated systems into clean, usable products and builds brand-driven web experiences. Two decades spanning enterprise UX and brand web design.
Capabilities
Product Design
- ·0→1 product definition and concept design
- ·End-to-end product design for web and complex apps
- ·Workflow simplification for data-dense interfaces
- ·Interaction design and prototyping
- ·Design QA and engineering partnership
Brand & Web Design
- ·Brand-driven responsive websites
- ·Editorial typography and layout systems
- ·Visual identity extended into product surfaces
- ·Marketing-site IA and narrative structure
Design Systems & Accessibility
- ·Design system architecture and governance
- ·Token, component, and pattern libraries
- ·WCAG 2.1 AA · Section 508 conformance
- ·Inclusive content and interaction patterns
- ·Keyboard and assistive-technology QA
Research & Strategy
- ·Generative and evaluative user research
- ·Usability testing and contextual inquiry
- ·Heuristic evaluations and expert reviews
- ·Product strategy and opportunity framing
- ·Workshop facilitation and alignment
Design Leadership
- ·Team leadership, mentorship, and critique culture
- ·Design operations and process design
- ·Executive and stakeholder communication
- ·Cross-functional partnership with product, eng, and brand
- ·Hiring, leveling, and craft standards
Domain experience
Where this practice has compounded, the contexts that shape how I lead and design.
Tools
Software and platforms I use to research, design, prototype, and ship.
20+ Years of Digital Experience
- 2019–2024
Senior UX Designer · Ad Hoc
Federal product work for Medicare.gov, VA.gov, and MACFin. Modernized legacy workflows into intuitive digital tools, co-led a new design system and component library, and shipped accessible enrollment experiences for millions of beneficiaries.
Medicare.govVA.govCMS - 2018–Present
UX & Website Design Consultant · Tall Glass Media
Mission-driven design for nonprofits, foundations, and federal agencies. Voter registration tools, NATO Knowledge Graph systems, and design sprints for OSHA compliance, dermatology diagnostics, and AI-powered HR platforms.
NATORosalynn Carter FoundationLieber InstituteFund II Foundation - 2017–2018
UI/UX Design Lead · Node Digital · Enlighten IT
Led enterprise UX for Estée Lauder's OneSource platform and secure government applications. Unified internal tools into coherent experiences, designed AI-powered and compliance systems, and established design processes across product teams.
Estée LauderCSRA - 2014–2017
Senior UI/UX Designer · 42Six • GDIT (General Dynamics)
Federal and enterprise UX through consulting engagements. Conducted user research and interviews, developed personas and user flows, produced hi-fidelity mockups, and delivered production-ready HTML/CSS for complex data systems.
CSRAGDIT (General Dynamics) - 2010–2013
UX Designer · Capital One · Media General · Constellation Energy
Financial UX and web design for capitalone.com and branch-banker applications. Created information architecture, landing pages, microsites, and heuristic research across consumer and enterprise contexts.
Capital One - 2008–2010
Art Director · New Signature
Led design for HelloWallet, translating user stories into a functional visual prototype. Guided a team of designers across websites, landing pages, and interactive presentations, and produced HTML/CSS alongside development.
HelloWalletFood and Water WatchAAAS